What's next for digital CX?

In our third online event of 2020, we will:

  • EXPLORE how to earn back or grow customer trust by putting user feedback and VoC at the core of your CX program
  • DISCOVER how leading businesses evolve a customer-centric approach through omni-channel capabilities built on customer data and insights
  • LOOK AHEAD for opportunities to further drive CX innovation through customer data management platforms and strategy

Join us as we cross the divide from a pre- to post-pandemic approach to customer engagement.

Featured Speakers

Key topics we'll be discussing

Building trust during times of uncertainty

Applying analytics to changing consumer behaviors

Putting this at the core of your CX program

Targeting growth during times of turbulence

Who should attend?

If you are responsible for driving digital CX design, leadership, platform and tools selection for your organization this event will be of most value for you.

Sample roles may include:

  • Content Strategy Manager
  • Digital Asset Manager
  • MarTech Architect
  • PR & Marketing Communications Professionals
  • UX / UI Designers
  • And more!

Job titles may include:

  • Chief Customer Officers
  • Chief Marketing Officers
  • Chief Digital Officers
  • VPs and Directors of Customer Experience (CX)
  • VPs and Directors of Customer Service Support
  • VPs and Directors of Customer Data and Analytics

Agenda

Happy Hour Entertainment

Sponsors

Registration is FREE

By completing our FREE registration form, you will have access to
all live and on-demand content presented as part of this event.