Christine Rimer is a seasoned executive with a unique blend of product marketing, customer success, and enterprise systems experience leveraged to lead high-performing, cross-functional teams to deliver world-class customer experiences.
As the Vice President of Customer Experience and Advocacy, Christine leads SurveyMonkey’s customer experience program, community and thought leadership as well as customer advocacy efforts to drive self-service and sales-assisted growth and innovation.
Prior to joining SurveyMonkey in 2016, Christine held a variety of CX leadership roles including Intuit’s professional services team for digital banking and the customer success for Intuit Health. Christine began her career in enterprise business systems and data management where she aligned cross-functional teams to deliver measurable business outcomes.
Christine leverages her customer-centric and bias to action approach to help organizations transform customer feedback into action to improve the customer experience to drive growth.