Speakers

Jeanne Bliss
Jeanne Bliss
Customer Bliss & CXPA
President & Co-founder
Lauren Crowley
Lauren Crowley
BlueConic
Director of Demand Generation
Cary Cusumano
Cary Cusumano
Verizon
Principal & CX Design Strategist
Michelle Egner
Michelle Egner
SMG
Senior Director, Events
Siobhan Fagan
Siobhan Fagan
CMSWire || Reworked
Managing Editor
Francisca Hawkins
Francisca Hawkins
Philz Coffee
Vice President, Digital Products & Experience
Richard Hein
Richard Hein
CMSWire / SMG
Editor-in-Chief
Sav Khetan
Sav Khetan
Tealium
Vice President, Product Strategy at Tealium
Neil Moree
Neil Moree
Lending Tree
Director of Digital Analytics
Samantha Ngo
Samantha Ngo
BlueConic
Dir Product Marketing
Dom Nicastro
Dom Nicastro
SMG / CMSWire
Senior Staff Reporter
Christine Rimer
Christine Rimer
SurveyMonkey
VP of Customer Experience & Advocacy
Dutta Satadip
Dutta Satadip
Pinterest, Google, HP
Global Customer Success & Operations Executive
Sajal Singh
Sajal Singh
Digital Advisor & UN Global Innovation Expert
Forbes Council on Digital CX
Sean Treiser
Sean Treiser
UserTesting
Senior Onboarding Specialist