Speakers

Jeanne Bliss
Jeanne Bliss
Customer Bliss & CXPA
President & Co-founder
Cary Cusumano
Cary Cusumano
Verizon
Principal & CX Design Strategist
Michelle Egner
Michelle Egner
SMG
Director
Siobhan Fagan
Siobhan Fagan
Simpler Media Group
Managing Editor
Francisca Hawkins
Francisca Hawkins
Philz Coffee
VP, DIgital/Technology
Richard Hein
Richard Hein
SMG
HoC
Sav Khetan
Sav Khetan
Tealium
VP, Product
Neil Moree
Neil Moree
Lending Tree
Director of Digital Analytics
Sam Ngo
Sam Ngo
BlueConic
Director of Product Marketing
Dom Nicastro
Dom Nicastro
SMG / CMSWire
Senior Staff Reporter
Lauren Pettiglio
Lauren Pettiglio
BlueConic
Director of Demand Generation
Christine Rimer
Christine Rimer
SurveyMonkey
VP of Customer Experience & Advocacy
Dutta Satadip
Dutta Satadip
Pinterest, Google, HP
Global Customer Success & Operations Executive
Sajal Singh
Sajal Singh
Digital Advisor & UN Global Innovation Expert
Forbes Council on Digital CX
Sean Treiser
Sean Treiser
UserTesting
Senior Onboarding Specialist