Jeanne Bliss
Customer Bliss & CXPA
President & Co-founder

Cary Cusumano
Verizon
Principal & CX Design Strategist

Michelle Egner
Simpler Media Group
Director of Event Programming

Siobhan Fagan
Simpler Media Group, Inc.
Managing Editor

Francisca Hawkins
Philz Coffee
VP, DIgital/Technology

Rich Hein
CMSWire
Head of Content

Sav Khetan
Tealium
VP, Product

Neil Moree
Lending Tree
Director of Digital Analytics

Sam Ngo
BlueConic
Director of Product Marketing

Dom Nicastro
Reworked/CMSWire
Senior Reporter

Lauren Pettiglio
BlueConic
Director of Demand Generation

Christine Rimer
SurveyMonkey
VP of Customer Experience & Advocacy

Dutta Satadip
Pinterest, Google, HP
Global Customer Success & Operations Executive

Sajal Singh
Digital Advisor & UN Global Innovation Expert
Forbes Council on Digital CX

Sean Treiser
UserTesting
Senior Onboarding Specialist