Jeanne BlissPresident & Co-founder
Customer Bliss & CXPA
Keynote Address: Customer Growth and the Framework for Trust Enablement
Panel Discussion on Customer Trust, Digital Tools, VoC, User Feedback
Cary CusumanoPrincipal & CX Design Strategist
Verizon
Panel Discussion on Customer Trust, Digital Tools, VoC, User Feedback
Siobhan FaganManaging Editor
Simpler Media Group
Panel Discussion on Customer Trust, Digital Tools, VoC, User Feedback
Francisca HawkinsVP, DIgital/Technology
Philz Coffee
Panel Discussion on Changing Customer Behaviors, CDP Platforms, Data & Analytics
Neil MoreeDirector of Digital Analytics
Lending Tree
Panel Discussion on Changing Customer Behaviors, CDP Platforms, Data & Analytics
Sam NgoDirector of Product Marketing
BlueConic
Overcoming Barriers to Cross-Channel Customer Experiences
Dom NicastroSenior Staff Reporter
SMG / CMSWire
[Invite-Only] Re-Defining the Digital Customer Experience
Lauren PettiglioDirector of Demand Generation
BlueConic
Overcoming Barriers to Cross-Channel Customer Experiences
Christine RimerVP of Customer Experience & Advocacy
SurveyMonkey
[Invite-Only] Re-Defining the Digital Customer Experience
Dutta SatadipGlobal Customer Success & Operations Executive
Pinterest, Google, HP
Panel Discussion on Customer Trust, Digital Tools, VoC, User Feedback
Sajal SinghForbes Council on Digital CX
Digital Advisor & UN Global Innovation Expert
Keynote Address: Who Moved My Customer?
Panel Discussion on Changing Customer Behaviors, CDP Platforms, Data & Analytics
