Jeanne BlissPresident & Co-founder
Customer Bliss & CXPA
Keynote Address: Customer Growth and the Framework for Trust Enablement
Panel Discussion on Customer Trust, Digital Tools, VoC, User Feedback
Cary CusumanoPrincipal & CX Design Strategist
Verizon
Panel Discussion on Customer Trust, Digital Tools, VoC, User Feedback
Siobhan FaganManaging Editor
Reworked / SMG
Panel Discussion on Customer Trust, Digital Tools, VoC, User Feedback
Francisca HawkinsVP, DIgital/Technology
Philz Coffee
Panel Discussion on Changing Customer Behaviors, CDP Platforms, Data & Analytics
Neil MoreeDirector of Digital Analytics
Lending Tree
Panel Discussion on Changing Customer Behaviors, CDP Platforms, Data & Analytics
Sam NgoDirector of Product Marketing
BlueConic
Overcoming Barriers to Cross-Channel Customer Experiences
Dom NicastroSenior Staff Reporter
SMG / CMSWire
[Invite-Only] Re-Defining the Digital Customer Experience
Lauren PettiglioDirector of Demand Generation
BlueConic
Overcoming Barriers to Cross-Channel Customer Experiences
Christine RimerVP of Customer Experience & Advocacy
SurveyMonkey
[Invite-Only] Re-Defining the Digital Customer Experience
Dutta SatadipGlobal Customer Success & Operations Executive
Pinterest, Google, HP
Panel Discussion on Customer Trust, Digital Tools, VoC, User Feedback
Sajal SinghForbes Council on Digital CX
Digital Advisor & UN Global Innovation Expert
Keynote Address: Who Moved My Customer?
Panel Discussion on Changing Customer Behaviors, CDP Platforms, Data & Analytics
